Canadian model support

Motorola R2 Manuals and Support

Find Motorola R2 documentation, setup guidance and the Canadian buying page in one place.

Shop Motorola R2 in Canada

What do you need help with?

Start setup →Configure the radio →Find a document →Fix a problem →

Quick start

With the radio off, check that the correct battery and antenna are fitted. Charge using the authorized equipment and the instructions in the matching user guide.
Turn the On/Off/Volume knob clockwise until it clicks, then set a comfortable listening level.
Turn the Channel Selector knob to the channel assigned to your team. Use the programmed Zone Toggle button only if your fleet uses more than one zone.
Press and hold PTT. Wait for the Talk Permit Tone if enabled, speak clearly into the microphone, then release PTT to listen.

Source: Motorola R2 user guide. See 24–32.

Programming and fleet setup

Identify the exact model and selected configuration. If you are expanding a fleet, send the current model numbers and programming details to our team so compatibility can be checked before you order.

The R2 uses programmed channels and groups. Send the current fleet model numbers, channel plan and required button functions to the person configuring your radios; a matching channel number alone does not establish compatibility.

Ask the Canadian team about setup

Documents

Troubleshooting

The R2 will not turn on

Check that the battery is charged, fully seated and latched. If the R2 still will not start, contact support rather than repeatedly changing programming.

The R2 hears a call but cannot reply

A Broadcast Call or All Call does not allow a reply. Confirm the call type and assigned group with your radio administrator.

The R2 will not join a group call

Confirm the selected channel and zone. The R2 must be configured as a member of the intended group.

Frequently asked questions

How do I select a channel on the Motorola R2?

Turn the Channel Selector knob to the channel assigned to your team. If your R2 uses multiple zones, the programmed Zone Toggle button changes the active zone.

Can the Motorola R2 reply to every incoming call?

No. The Motorola R2 cannot reply to a Broadcast Call or All Call. Use an assigned group or individual call when a response is needed.

What should I send when adding an R2 to an existing fleet?

Send the existing radio model numbers, channel plan and required button functions to the Canadian support team. The R2 configuration must be checked against the fleet before new radios are programmed.

Compatible accessories

Use the accessories linked from the Canadian product page. Confirm the radio model, connector and battery or charger part number before adding equipment to an existing system.

Shop Motorola R2 accessories